Technicien(ne) support bureautique

Rio Tinto•Saguenay, QC

9d•Onsite

About The Position

Rio Tinto is seeking a Desktop Support Technician for a fixed-term contract, with the possibility of renewal based on operational needs, to support ongoing operations within a multidisciplinary team. This role offers an excellent opportunity to contribute to engineering projects by supporting access management, priority initiatives, and financial project closure in a high-demand operational environment. Reporting to the Service Manager – Project Services and working a day shift schedule, your main tasks will include creating and managing access requests for external firms, coordinating information flow between project teams, IT services, and external firms, assisting with user issues, creating and managing Cognibox access requests, performing various SAP operations related to projects, managing contract notifications and releases, contributing to project closure processes, and participating in the improvement of administrative and project support processes, as well as standardizing practices.

Requirements

DEC in Office Automation or Administration
Ability to work with multidisciplinary and diverse teams
Ability to work in a support mode
Rigor, autonomy, organizational skills, and ability to manage multiple priorities
Strong analytical skills

Nice To Haves

Experience in finance
Experience in a similar role
Knowledge of Office 365 suite tools and SAP

Responsibilities

Create and manage access requests for our external firms.
Coordinate the flow of information between project teams, IT services, and external firms.
Help resolve issues with various users.
Create and manage Cognibox access requests.
Perform various operations in the SAP system related to projects.
Manage contract notifications and releases, and release of holdbacks.
Contribute to project closure processes.
Participate in the improvement of administrative and project support processes.
Contribute to the standardization of practices.