Technician (INT)

Custom Computer Specialists•Hauppauge, NY

7h•Hybrid

About The Position

The Technician is responsible for assisting with the installation, deployment, maintenance, and support of enterprise IT infrastructure, including network equipment, wireless systems, and physical access control systems. Working closely with the engineering team, the Technician ensures technology deployments are completed efficiently, accurately, and in accordance with school district standards. This position is ideal for individuals who are mechanically inclined, detail-oriented, and eager to develop their technical skills while building a career in IT infrastructure. The successful candidate will receive hands-on experience with enterprise networking, infrastructure technologies, and physical security systems, along with mentorship and opportunities for professional growth. Travel throughout the five boroughs of New York City and reporting to Long Island Head Quarters is required. Role can change to reporting to HQ only.

Requirements

Associate’s degree in Information Technology, Electronics, Networking, or related work experience.
1–2 years of experience supporting IT infrastructure, networking equipment, or related technologies.
Basic understanding of TCP/IP networking, switching, wireless networking, and structured cabling.
Familiarity with Microsoft Windows operating systems and computer hardware.
Experience using hand and power tools for equipment installation and cable management.
Strong mechanical aptitude and attention to detail.
Excellent organizational, communication, and teamwork skills.
Ability to read technical documentation, equipment layouts, and installation instructions.
Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
Valid driver’s license and reliable transportation.

Nice To Haves

CompTIA A+, Network+ or equivalent entry-level certification
Familiarity with Cisco or Cisco Meraki networking solutions.
Experience patching Cat6/Cat6A and fiber optic cabling.
Familiarity with access control, surveillance, audiovisual, or low-voltage systems.
CompTIA A+, Network+.

Responsibilities

Assist Systems Engineers with the installation, configuration, and deployment of enterprise network infrastructure, including Cisco and Cisco Meraki switches, wireless access points, firewalls, and related equipment.
Rack, mount, cable, and organize network and server equipment within IDFs, MDFs, and data centers while maintaining exceptional cable management standards.
Assist with infrastructure upgrades, technology refreshes, equipment replacements, and enterprise deployment projects.
Perform firmware updates, and hardware replacement activities under the direction of Systems Engineers.
Assist with network testing, connectivity verification, and basic infrastructure troubleshooting.
Maintain accurate documentation, including network equipment inventories, installation records, rack elevations, cable schedules, and project documentation.
Follow established engineering standards, documentation practices, safety procedures, and change management processes.
Collaborate with Systems Engineers, Associate Systems Engineers, Project Managers, vendors, and contractors to ensure successful project completion.
Provide professional customer service and communicate effectively with clients and team members.
Travel throughout the five boroughs of New York City and HQ located in Long Island to support infrastructure installation, maintenance, and engineering projects.

Benefits

Competitive salaries
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program