Technician

MasTec Advanced Technologies•Indianapolis, IN

About The Position

At MasTec Advanced Technologies, the Technician installs and maintains satellite dishes and receivers through a collaboration with a leading partner in the satellite industry. The role involves building positive customer relationships, troubleshooting, and ensuring a seamless customer experience. Work takes place indoors and outdoors at customer residences and commercial buildings, following safety guidelines. Technicians may also install and support home technologies such as security systems and smart home automation.

Requirements

  • A valid driver’s license.
  • Ability to pass a pre-employment drug test, criminal background check, and motor vehicle record check.
  • Ability to climb ladders and meet manufacturers’ safety requirements for equipment used.
  • Body weight plus 25 pounds of tools and equipment must not exceed 375 pounds.
  • Ability to lift 60–80 pounds and climb 28–36-foot ladders.
  • Ability to work in environments that may not be heated or air conditioned, indoors or outdoors, regardless of weather.
  • Ability to kneel, crawl, bend, or work in other potentially uncomfortable positions.
  • Ability to work a flexible schedule that includes weekends or evenings.
  • Maintain strict adherence to safety protocols and procedures in a safety-sensitive role.
  • Strong customer-service orientation.
  • Ability or motivation to learn new technologies and products.
  • Ability to multitask and work independently.
  • Desire to continually learn relevant new technologies.

Responsibilities

  • Install and maintain satellite dishes and receivers.
  • Troubleshoot technology and installation issues.
  • Foster positive customer relationships and provide a seamless customer experience.
  • Advise and recommend solutions and products to meet customer needs.
  • Follow safety protocols and procedures.
  • Perform work at customer residences and commercial buildings, both indoors and outdoors.

Benefits

  • Competitive wages with performance-based compensation and incentives.
  • Paid training in safety, customer service, technology, products, and on-site sales techniques.
  • Deeply discounted DIRECTV.
  • High-quality tools, uniform, work van, and gas card.
  • Medical, dental, and vision benefits options.
  • 401(k) with company match.
  • Employee stock purchase plan.
  • Paid time off.
  • Independent work environment.
  • Promotion path to Field Technician Supervisor and Site Manager.
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