Technician (22681)

PREMIER AUTOMOTIVE GROUP•Big Stone Gap, VA

18d•Onsite

About The Position

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. This role requires efficiency and accuracy in performing work according to dealership and factory standards, diagnosing malfunctions, and communicating effectively with the parts department and service advisors. The technician will also be responsible for documenting work, maintaining shop cleanliness, and adhering to safety and environmental regulations.

Requirements

Previous experience at an automotive dealership
Strong understanding of the service drive
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Able to lift up to 50 pounds
Valid driver's license and clean driving record
Pass drug testing, MVR/Insurability, background investigation/interview

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean.
Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals.
Returns tools and manuals to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.