About The Position

The Technician-Unit Support provides a combination of direct patient care and unit clerical duties in the Emergency Department. The role administers care to designated patients under the direction of a Clinical Nurse and supports the patient care team. It also helps maintain a clean and orderly patient environment and provides information, directions, and other assistance to physicians, patients, families, customers, and vendors. Duties may include scheduling tests and procedures, maintaining patient records, signing patients in and out of the unit, and ordering, receiving, and delivering equipment and supplies for the patient care team. The position may require continuous patient observation, including suicide prevention. The schedule is full-time days, consisting of three 12-hour shifts per week.

Requirements

  • High school diploma or GED.
  • Previous comparable acute patient care experience or successful completion of the IU Health PCA education program.
  • Current Basic Life Support certification through the AHA, or attainment of certification upon completion of the IU Health PCA education program.
  • Basic knowledge of medical terminology.
  • Knowledge of procedures and standards related to patient care activities.
  • Knowledge of principles of infection control.
  • Basic computer skills.

Responsibilities

  • Provide direct patient care to designated patients under the direction of a Clinical Nurse.
  • Support the patient care team.
  • Maintain a clean and orderly environment for patients.
  • Provide information, directions, and other assistance to physicians, patients, families, customers, and vendors.
  • Schedule tests and procedures for patients as needed.
  • Maintain patient records and sign patients in and out of the unit as needed.
  • Order, receive, and deliver equipment and supplies for the patient care team as needed.
  • Provide continuous observation, including suicide prevention, when required.
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