Technician Resident II - RION

NMC Cat • Kansas City, KS

20h • Onsite

About The Position

The Resident Technician is responsible for independently performing comprehensive maintenance, diagnostics, and repair services on RION Equipment products at customer sites or in field environments. This includes removing, installing, disassembling, assembling, and conducting failure analysis on a wide range of systems such as engines, attachments, electrical components, hydraulics, transmissions, power trains, brakes, steering, and electronic/computer applications. In addition to technical expertise, the role involves building and maintaining strong customer relationships by fostering trust and promoting retention and loyalty through professional and responsive service.

Requirements

• Read and interpret electrical and hydraulic schematics.
• Diagnose and repair major systems including electrical, hydraulic, mechanical, LP, power steering, transmissions, and engines.
• Troubleshoot truck components and perform engine tune-ups independently.
• Complete preventive maintenance and complex electrical repairs on IC and electric trucks.
• Use and maintain special and standard tools properly.
• Conduct failure analysis across all major equipment systems.
• Operate service van safely (field roles only) and follow all safety protocols.
• Maintain a valid driver’s license.
• Follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.
• Complete all required documentation and reports daily.

Nice To Haves

• Mentor apprentice mechanics and participate in ongoing training.
• Deliver excellent customer service and accurately order replacement parts.
• Provide repair quotes and assist with parts handling as needed.
• Stay current on RION Equipment products through training and development.

Responsibilities

• Read and interpret electrical and hydraulic schematics.
• Diagnose and repair major systems including electrical, hydraulic, mechanical, LP, power steering, transmissions, and engines.
• Troubleshoot truck components and perform engine tune-ups independently.
• Complete preventive maintenance and complex electrical repairs on IC and electric trucks.
• Prepare for daily operations by reviewing schedules and checking tools and supplies.
• Use and maintain special and standard tools properly.
• Verify warranties and manage parts returns.
• Conduct failure analysis across all major equipment systems.
• Operate service van safely (field roles only) and follow all safety protocols.
• Mentor apprentice mechanics and participate in ongoing training.
• Deliver excellent customer service and accurately order replacement parts.
• Maintain a valid driver’s license.
• Follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.
• Complete all required documentation and reports daily.
• Provide repair quotes and assist with parts handling as needed.
• Stay current on RION Equipment products through training and development.

Benefits

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Match
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability
• Safety Glasses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed