Technician, Product administration

Desjardins • Mississauga, ON

8d

About The Position

Temporary position for 12 months As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to: Provide technical support for projects and operational issues Help prepare technical notes to enhance the skills and knowledge of users and their teams Help practitioners follow procedures and use your unit’s tools and systems Ensure that control and authorization procedures for products and client accounts are followed so that operations are carried out properly Perform event analysis and calculations and make changes to the organization’s computer systems.

Requirements

• General college diploma in a related field
• A minimum of one year of relevant experience
• Knowledge of French is required for positions in Quebec
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Provide technical support for projects and operational issues
• Help prepare technical notes to enhance the skills and knowledge of users and their teams
• Help practitioners follow procedures and use your unit’s tools and systems
• Ensure that control and authorization procedures for products and client accounts are followed so that operations are carried out properly
• Perform event analysis and calculations and make changes to the organization’s computer systems.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree