Technician, Network Engineering

Ezee Fiber•Troy, MI

7h•$26

About The Position

Ezee Fiber is seeking a motivated and technically curious Technician, Network Engineering, to join our growing team. This entry-level position is ideal for candidates looking to launch their careers in network engineering within a dynamic and fast-paced service provider environment. Under the guidance of senior engineers, you will gain hands-on experience supporting the configuration, maintenance, and monitoring of advanced fiber network infrastructure. Your contributions will help ensure the reliability and performance of our network services while providing foundational learning opportunities.

Requirements

Associate degree in computer science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
Minimum of six (6) months to two (2) years of experience Network Engineering or related technical role (internship, co-ops, or lab projects included)
Foundational understanding of Cisco IOS and/or Juniper JUNOS, and familiarity with networking hardware.
Basic knowledge of key networking technologies such as Active Ethernet, GPON, or XGS-PON.
Introductory understanding of routing protocols (e.g., OSPF, IS-IS, BGP, Segment Routing, Traffic Engineering).
General computer proficiency and working knowledge of Microsoft Office applications.
Ability to lift and move networking equipment up to 55 lbs.
Strong communication skills, both written and verbal.
Enthusiasm for learning and ability to work effectively in a team environment

Nice To Haves

Familiarity with Juniper OS or Nokia IXR platforms.
Exposure to Metro Ethernet or GPON technologies through academic coursework, training, or hands-on projects.

Responsibilities

Network Configuration Support: Assist in the configuration and basic testing of networking equipment, including routers, switches, and technologies such as Active Ethernet, XGS-PON, and Metro Ethernet.
Deployment & Maintenance: Support the installation and routine maintenance of network core services and equipment under the supervision of senior team members.
Tier 3 NOC Support: Provide Tier 3 support to the Network Operations Center (NOC) by assisting in troubleshooting and resolving basic network incidents.
Inventory & Documentation: Help maintain accurate records of network equipment inventory, configurations, and infrastructure documentation.
Service Testing & Verification: Participate in service testing and validation to ensure customer services meet expected performance standards.
Vendor Coordination: Work with equipment vendors such as Cisco, Calix, and Nokia, with support from more experienced engineers.
On-Call Support Participation: Assist in after-hours and weekend on-call rotations for minor outage events and customer-impacting issues.
Team Collaboration & Learning: Work closely with team members to develop your skills and contribute to the stability and growth of Ezee Fiber’s network.