Technician Level 1

Fortech•Chattanooga, TN

3d•Onsite

About The Position

The Tech I builds upon the foundation established as an Installer, demonstrating a growing understanding of audio-video, security, surveillance, and networking systems. This role involves performing more complex installations, troubleshooting basic technical issues, and providing on-site support. Tech I technicians contribute to project success while continuing to develop their technical expertise.

Requirements

High school diploma or equivalent; technical certifications a plus.
1-2 years of experience in AV installation or a related field preferred.
Basic understanding of AV, security, and networking systems.
Familiarity with various types of AV equipment and cabling.
Ability to troubleshoot basic technical problems.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong work ethic and positive attitude.
Willingness to learn and take direction.
Valid driver's license and clean driving record.
Ability to pass a background check.

Responsibilities

Install and configure AV equipment (TVs, speakers, receivers, etc.) with increasing independence.
Run and terminate various types of cabling (HDMI, Cat5e/6, speaker wire, etc.).
Troubleshoot basic to intermediate technical issues related to AV, security, and networking systems.
Provide on-site technical support to clients, explaining system operation and addressing concerns.
Collaborate with Tech 2 technicians on more complex installations and projects.
Assist with programming and configuration of AV and control systems.
Maintain accurate records of work performed, including time logs and project documentation.
Adhere to safety regulations and best practices.
Continue to develop technical skills and knowledge through training and on-the-job experience.
Maintain company tools and equipment.