Technician III, Production Technical Operations - Manufacturing Associate II (Day Shift)

Alcon•Duluth, GA

13d•Onsite

About The Position

This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency. The Technician III, Production Technical Operations – Manufacturing Associate II (Science/Tech/Engineering Path), is primarily responsible for operating and maintaining highly automated equipment for manufacturing contact lenses. They are responsible for handling complex technical tasks in production operations, including equipment setup, operation, maintenance, and troubleshooting. You will manage resources, monitor quality, and maintain production records, requiring advanced technical skills and problem‑solving abilities.

Requirements

High School Diploma or Equivalent
The ability to fluently read, write, understand, and communicate in English

Nice To Haves

Degree in Engineering/Science/IT or Technical Certification
Leadership or training experience
Good mechanical aptitude and strong technical troubleshooting skills
Ability to communicate effectively cross‑functionally
Experience with MES, SPC, or other digital manufacturing systems
Familiarity with lean manufacturing, 5S, or continuous improvement methodologies

Responsibilities

Handle advanced technical tasks to support production operations and enhance efficiency
Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs
Coordinate resources and workflows to meet production and quality requirements
Support material flow to ensure uninterrupted production
Monitor output quality and process data to identify and address deviations or defective products
Maintain accurate daily production records and documentation for compliance and performance tracking
Review work orders, schedule resources, and ensure alignment with production plans
Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation
Work with cross‑functional teams to resolve downtime events and implement improvements
Participate in root‑cause analysis and corrective actions for equipment, process, or quality issues
Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format
Plan proper actions to improve performance OEE
Supervise equipment for safe performance and promptly address unsafe acts or conditions
Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner
Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs
Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability
Participate in meetings and production crossovers to maintain effective communication
Track weekly production activities and assist in preparing Critical Performance Metrics (CPM)
Raise and escalate resource or performance issues as needed to maintain productivity
Work effectively in a team environment and communicate issues clearly to leadership or Electro‑Mechanics