Technician II, Metrology
About The Position
Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner. Assist in the interpretation of calibration records requested by customers during on-site audits. Participate in department and/or company-wide projects designed to improve the nature of customer service. Play the lead role in the resolution of Out-of-Tolerance events. Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment. Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies. Prepare protocols related to the validation and requalification of equipment and ensure all schedules are being maintained. Prepare impact assessment reports for the equipment involved in out-of-tolerance events. Coordinate outside calibration testing for equipment as needed. Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory.
Requirements
- Bachelor's degree in Chemistry, Biology, or a science-related field Required
- 3+ years of experience in a regulated commercial lab environment, working with general lab equipment Required
- Advanced knowledge of routine calibration, maintenance & troubleshooting techniques across relevant scientific instruments such as GC, HPLC, UV, FTIR, etc. Hands-on experience is preferred.
- Able to think analytically; problem-solving skills are essential
- Knowledge of and familiarity with word processing and database software required
- Advanced language proficiency is required
- Solid organizational skills required
- Must be able to prioritize multiple tasks
- Strong communication skills essential
- Must be able to convey complex ideas in easily understandable terms to both internal staff and customers
Nice To Haves
- Hands-on experience with relevant scientific instruments such as GC, HPLC, UV, FTIR, etc. is preferred.
Responsibilities
- Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner
- Assist in the interpretation of calibration records requested by customers during on-site audits
- Participate in department and/or company-wide projects designed to improve the nature of customer service
- Play the lead role in the resolution of Out-of-Tolerance events
- Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment
- Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies
- Prepare protocols related to the validation and requalification of equipment and ensure all schedules are being maintained
- Prepare impact assessment reports for the equipment involved in out-of-tolerance events
- Coordinate outside calibration testing for equipment as needed
- Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory
Benefits
- Medical, dental and vision insurance
- life insurance
- employee wellness programs
- Competitive pay
- 401(k) with company match (immediate vesting upon enrollment)
- employee referral program
- annual bonus target
- Online training courses
- virtual and classroom development experiences
- tuition reimbursement program
- Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
