Technician I

Wind River Hotel and Casino • Riverton, WY

78d • Onsite

About The Position

This position is responsible for performing needed repairs, modifications, and preventative maintenance to slot machines either on the floor or in the Slot Tech Room. The technician is responsible for ensuring compliance with all policies and procedures and ensuring that slot machines are in good working order. This role also assists with machine installs and game changes, and assures excellent customer service to all patrons/guests by communicating in a pleasant, friendly, and professional manner. The technician is expected to attend all relevant staff meetings and trainings.

Requirements

• Must have a valid Wyoming Driver’s License.
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must be able to obtain and maintain a Gaming License.
• Must be able to work in a second-hand smoke environment.
• Must be able to stand for long periods of time.
• Must be able to be mobile throughout the casino for duration of shift.
• Must be proficient in the use of computer skills including but not limited to Microsoft Excel, Microsoft Word, and Networking.
• Must continue to pass random drug test.
• Must comply with the Minimum Internal Controls for Slot Machines.
• Must be knowledgeable with tools used for slot machine maintenance.

Nice To Haves

• Indian Preference in hiring and retention per federal law.

Responsibilities

• Must have good work performance with emphasis on attendance, punctuality, and attitude.
• Must be proficient in the use of computer skills including but not limited to Microsoft Excel, Microsoft Word, and Networking.
• Must be willing to work a flexible schedule including weekends, evenings, nights, and holidays.
• Maintaining confidentiality is a requirement.
• Must continue to be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must continue to pass random drug test.
• Must comply with the Minimum Internal Controls for Slot Machines.
• Must have the ability to supervise the Slot Machines on the floor.
• Must perform preventative maintenance of machines which includes vacuuming, cleaning bill accepter, printer, checking buttons, replacing light bulbs, and cleaning outside of machine.
• Must know game types, how game is played, and deal with customer disputes.
• Must maintain machines with any type of repairs, paper outs, printer jam, bill jam, screen repair, etc.
• Must learn all different types of machines and know how to set up options.
• Must be knowledgeable with tools used for slot machine maintenance.
• All other job-related duties as assigned by supervisor and/or manager.
• Performs needed repairs, modifications, and preventative maintenance to slot machines either on the floor or in the Slot Tech Room.
• Responsible for ensuring compliance with all policies and procedures.
• Ensures that slot machines are in good working order.
• Assists with machine installs and game changes.
• Assures excellent customer service to all patrons/guests by communicating in a pleasant, friendly, and professional manner.
• Attends all relevant staff meeting and trainings.

Benefits

• Health Insurance-: Employee is eligible within 60 days of initial hire date.
• Delta Dental and VSP Vision Insurances: Employee is eligible within 60 days of initial hire.
• Retirement plan up to a 4% match, must complete 90 day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage within 31 days of initial hire.
• Employer Paid: Basic Life Insurance
• Employer Paid: Short Term Disability
• Employer Paid: Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed