Technician, Facilities

Nationwide•Des Moines, IA

9d•$46,345 - $83,700•Onsite

About The Position

As a Facilities Technician - (Safety Sensitive) on the Corporate Real Estate team, this position provides critical after-hours facilities operations support, helping ensure the safe, reliable, and efficient operation of Nationwide facilities. This role serves as a key resource for building occupants, tenants, contractors, and Security while supporting maintenance activities, facility operations, and emergency response. Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Technician, you'll provide facility maintenance services and operations including plumbing, carpentry, painting, plastering, electrical maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, housekeeping and landscape/grounds maintenance.

Requirements

High school diploma or equivalent.
At least two years of proven related work experience.
General knowledge of specialized technical and skilled trade to include HVAC, mechanical and life safety systems.
General knowledge of all codes, principles and techniques associated with installation, maintenance, repair and operation of HVAC mechanical systems and devices.
Knowledgeable in mechanical test equipment.
May have experience and skills in carpentry, painting, plastering, electrical maintenance, plumbing, HVAC maintenance and operations.
Must have ability to install, maintain repair and operate moderately complex HVAC, plumbing, or electrical system and devices.
Must be familiar with blue prints and electrical schematics.

Nice To Haves

Other criteria, including leadership skills, competencies and experiences may take precedence.

Responsibilities

Monitor building automation, lighting control, fire alarm, and other facility systems during assigned after-hours shifts.
Perform assigned preventive maintenance, facility rounds, inspections, and corrective maintenance activities.
Complete general work orders and troubleshoot equipment, building, and operational issues to support safe and efficient facility operations.
Provide after-hours support for Nationwide associates, tenants, and building occupants.
Support corporate and tenant events by ensuring facility readiness and addressing operational needs.
Coordinate and oversee contractors performing after-hours work to ensure activities are completed safely and effectively.
Serve as the first onsite responder for facility-related emergencies and operational disruptions.
Act as the primary facilities point of contact for Security during assigned shifts.
Partner with Security and cross-functional teams to resolve issues and maintain a safe, secure, and operational environment.
Utilize the CMMS system to manage work orders, document completed work, track labor hours, and ensure timely completion of preventive maintenance activities.
Maintain accurate maintenance and operational records.
Deliver responsive, customer-focused facilities management services through effective communication, problem-solving, and collaboration.
Performs maintenance service and repairs in a specialized technical and skilled trade for the Nationwide’s facilities (see detailed responsibilities by skilled trades below)
Ensures maximum operational efficiency of facilities and equipment, as well as handles all support equipment.
Ensures all systems, including utility infrastructure, are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules.
Remains familiar with and follows all federal, state and local safety and environmental laws and regulations.
Landscape/Day Service: Assists in the coordination and performance of landscape maintenance duties as directed by a supervisor, to include maintenance of mechanical equipment and irrigation systems, and coordinating and performing snow removal.
Structural: responsible for carpentry, masonry and painting functions for facilities.
Electrical: responsible for the layout, assembly, installation, testing, repair and adjustment of electrical distribution and wire communications systems as well as electrical fixtures, apparatus, equipment and wiring such as motors, lighting fixtures, generators, circuit breakers and transformers.
HVAC Operations: responsible for HVAC maintenance, including assisting with customer service requests, including, but not limited to, hot calls, cold calls, odor complaints, testing and inspection of water and life safety systems (sprinklers, fire pumps, emergency generators, etc.), administers chemical treatment programs, assists with maintenance, fire systems and emergency calls.
Plumbing: responsible for plumbing, refrigeration and mechanical systems of facilities.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire