Technician (EOL)

Custom Computer Specialists • Hauppauge, NY

66d • Hybrid

About The Position

We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. The Technician is responsible for supporting the organization’s technology lifecycle management program by coordinating the replacement, deployment, recovery, and retirement of end-user computing devices and related technology assets. This role ensures equipment is properly staged, deployed, inventoried, recovered, and decommissioned while maintaining accurate asset records and minimizing disruption to organizational operations. This position is ideal for individuals who are organized, detail-oriented, and eager to build a career in IT operations and endpoint management. The successful candidate will gain hands-on experience with enterprise device deployments, asset lifecycle management, endpoint management solutions, and technology refresh initiatives while receiving mentorship and opportunities for professional growth. This position supports multiple technology projects and operational initiatives. Responsibilities may include, but are not limited to, device distribution, equipment staging and kiosk assembly, wireless access point configuration, asset management, and processing of end-of-life technology equipment in the warehouse at HQ. Travel throughout Long Island and the five boroughs of New York City and reporting to Long Island HQ is required. Role can change to reporting to HQ only.

Requirements

• Associate’s degree or technical training in Information Technology, Electronics, Networking, or a related field preferred.
• 1–2 years of experience supporting computer hardware deployments, asset management, or technology refresh projects.
• Working knowledge of Windows operating systems and computer hardware.
• Strong organizational skills with excellent attention to detail.
• Ability to maintain accurate inventory and asset records.
• Excellent communication and customer service skills.
• Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
• Valid driver’s license and reliable transportation.

Nice To Haves

• Experience with Office Suite with concentration in Excel.
• CompTIA A+, Network+

Responsibilities

• Coordinate and perform enterprise technology refresh and end-of-life replacement projects for switches, access points, access control devices, cables, and other endpoint devices.
• Stage, configure, asset tag, test, and prepare equipment for engineering team deployment.
• Deploy replacement equipment and recover retired devices while minimizing disruption to users and site operations.
• Perform equipment setup, pre and post deployment verification to ensure devices are ready for production use.
• Assist with inventory audits, equipment reconciliation, and warehouse organization.
• Coordinate the receipt, inspection, and inventory of technology equipment refresh projects delivered at each location.
• Provide Day 2 support following network and technology refresh deployments by assisting end users with minor technical issues.
• Coordinate the collection and return of end-of-life (EOL) equipment from school staging areas, working with delivery vendors to ensure all retired devices are transported to HQ for inventory and processing.
• Coordinate the secure collection, storage, and disposition of retired equipment in accordance with organizational security and environmental policies.
• Maintain accurate inventory records, asset assignments, serial numbers, warranty information, and lifecycle documentation.
• Travel throughout the five boroughs of New York City and HQ located in Long Island.

Benefits

• Medical and dental plans
• Company paid vision and short and long term disability plans
• Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
• Company paid life Insurance
• Paid holidays and vacation
• Technical certification gift card rewards program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree