Technician, Continuous Improvement

Monogram FoodsDenison, IA
Onsite

About The Position

The C. I. Technician supports the C. I. Manager in executing the plant’s job certification and process training programs. This position is responsible for researching, documenting, and delivering task-specific training to plant operators, ensuring that standard operating procedures are accurate, effective, and consistently applied. The C. I. Technician also plays a key role in process improvement and problem-solving initiatives within the plant.

Requirements

  • Associate’s degree or higher preferred.
  • Equivalent experience in training, technical writing, food production, or military service may be substituted on a year-for-year basis.
  • Experience in manufacturing or process operations is preferred.
  • Proven experience delivering hands-on job-task training in an industrial or production setting.
  • Strong technical writing skills with the ability to document detailed process procedures.
  • Excellent attention to detail and organizational skills.
  • Proficiency in Microsoft Word, PowerPoint, Excel, email, and electronic file management systems.
  • Solid math skills, including the ability to calculate percentages, ratios, and interpret charts or graphs.
  • Strong interpersonal and communication skills; able to collaborate effectively with multiple departments.
  • Bilingual in English and Spanish required.
  • Ability to analyze process data and recommend improvements.
  • Self-motivated, with the ability to manage multiple tasks and deadlines.
  • Must be 18 years or older.

Responsibilities

  • Identify and evaluate plant processes and positions to determine training needs and priorities.
  • Research existing Standard Operating Procedures (SOPs), Method Operating Procedures (MOPs), and other documentation to verify and validate process accuracy.
  • Develop, modify, and update SOPs and MOPs to reflect best practices and standardized methods.
  • Partner with the Training Manager to create training matrices outlining priority positions and process tasks for certification planning.
  • Develop Job Instructional Breakdowns (JIBDs) and corresponding training materials for specific job and process tasks.
  • Collaborate with subject matter experts (SMEs) to deliver hands-on and classroom training using JIBDs and supporting audiovisual materials.
  • Serve as the certifying authority for employees completing jobs or process training.
  • Conduct follow-up audits at scheduled intervals to ensure continued compliance with process standards.
  • Maintain and update the database of SOPs, MOPs, POGs, JIBDs, and related documentation, as well as audit and training schedules.
  • Work closely with line leaders and process owners to analyze and resolve production or process issues.
  • Evaluate and implement procedural changes resulting from continuous improvement (CI) or problem-solving activities.
  • Partner with leadership to standardize training and employee development practices across the plant.
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