Technician Certification Instructor

U-Haul•Tempe, AZ

2d•Onsite

About The Position

The Technician Certification Instructor is responsible for delivering technical training and certification programs for technicians through classroom, virtual, and hands-on instruction. This role supports technician development by providing education, mentorship, and curriculum aligned with company standards and evolving industry practices.

Requirements

5 years of general automotive experience preferred.
Acute attention to detail.
Excellent oral communication skills in English and technical writing.
Professional appearance, demeanor and have a positive attitude.
Experience with Microsoft Office
Desired experience to document control.
Use of OEM tools, software, and service information systems
Experienced in Diagnostics and troubleshooting techniques
Experienced in delivering structured, engaging classroom instruction to effectively communicate technical concepts.

Nice To Haves

U-Haul Master Technician is a plus!

Responsibilities

Deliver structured on-site workshops to technicians seeking certification (classroom, virtual, and hands-on environments).
Develop, update, and maintain instructional materials, curriculum, and testing content aligned with certification standards.
Provide coaching, mentorship, and remediation plans for technicians needing additional support.
Ensure compliance with industry standards, safety regulations, and organizational policies.
Track and document student progress, certification outcomes, and education effectiveness.
Stay current with evolving technologies, tools, and best practices relevant to technician roles.
Collaborate with management, subject matter experts, and operations teams to align education with business needs.
Support continuous improvement by analyzing education feedback, pass/fail rates, and performance data.
Monitor new courses available that can be added into the program.
Assist with organizing the Detroit Summit and Phoenix Summit’s along with the Technician Certification Rodeo.

Benefits

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Onsite medical clinic for team members and eligible family members
New indoor fitness gym (Midtown Phoenix campus)
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)