Technician C - FT-1020

GREASE MONKEY INTERNATIONAL•Marietta, GA
•Onsite

About The Position

Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including brake jobs, rotor replacements, fluid exchanges, oil changes, transmission and differential services, cooling system maintenance, and repairing/replacing tires. This role also involves educating customers on necessary preventive vehicle maintenance, performing courtesy services, and tire repair and replacement. Technicians are compensated with an hourly rate and a commission percentage.

Requirements

  • Minimum of two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine tickets, notes and other correspondence.
  • Ability to effectively present information and respond to questions from customers.
  • Valid Driver's License
  • State Emission Certification- if applicable in your state
  • State Vehicle Inspector Certification- if applicable in your state
  • Requires tools for this position that enable you to perform the majority of services that you are qualified to perform.
  • Must have a toolbox with tools on site.
  • Required to sign a contract with our uniform policy and procedure plan.
  • Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.
  • Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
  • Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
  • Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.
  • Ability to work in fluctuating and sometimes extreme weather temperatures.

Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
  • Diagnoses vehicle problems based on customer complaints and inspection.
  • Examines assigned vehicles to determine if further safety or service work is required or recommended.
  • Partners with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended.
  • Road tests vehicles as needed.
  • Ensures that customers' cars are kept clean.
  • Notifies the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
  • Keeps the shop areas neat, clean and organized.
  • Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know - this includes any SOP of our company guidelines and rules.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Participates in organization-sponsored training programs.
  • Performs other tasks as assigned.
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