Technician Broadband II - Glo Fiber

Shenandoah Telecommunications CompanyYork, PA
Onsite

About The Position

Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get on the ground floor and apply to be a part of our Glo Fiber family today! Most of our Broadband Techs start their careers fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone.

Requirements

  • Must be able to clearly and successfully communicate to customers internal and external. Listen effectively, present your idea, write clearly and work well solo or in a group setting.
  • Have a valid driver’s license
  • Must have 3-5 years of experience with HFC and/or fiber to the premise installation, maintenance, troubleshooting and repairs.
  • Must also be competent in HFC and fiber optic theory, maintenance and trouble shooting.
  • Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.

Nice To Haves

  • Move over all types of terrain in all kinds of weather while carrying tools and equipment
  • Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully.

Responsibilities

  • Installs, troubleshoots and repairs Internet, phone and digital video services including business and residential locations.
  • Installs, troubleshoots, and repairs all wiring/cabling and hardware required to support home and commercial services. This may include fiber, coax and Ethernet cabling.
  • Programs, configures and troubleshoots Shentel provided customer premise equipment to support video, phone and Internet services.
  • Installs, maintains and replaces coaxial cables, fiber optic and copper lines entering or within the customer premises.
  • Supports system maintenance by clearing complex plan conditions throughout the network.
  • Installs in-line devices including coax amplifiers, line extenders, taps, splitters, power supplies and fiber optic multi-ports and splitters.
  • Utilizes test and measurement equipment to validate performance of Internet, video, phone and Wi-Fi services.
  • Observes all company safety procedures at all times.
  • Will be expected to support on-call rotation and periodic weekend work may be required.

Benefits

  • stability and benefits of a publicly traded company
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