Technician Broadband II - Glo Fiber
About The Position
Glo Fiber is seeking new employees to join their team, offering a new company experience with the stability and benefits of a publicly traded company. They are preparing for new market launches and are looking for technicians, installers, and other key positions. This role involves installing and servicing Glo Fiber products in customers' homes, including gigabit internet, digital video, and phone services. The company provides comprehensive training, both online and hands-on, covering installation of broadband services and WiFi networks, power tools, cable and telecom equipment, meters, apps, computers, software, and safety procedures. There is also support available for refreshers or higher-level backup. Shentel offers opportunities for growth, with many Field Operations supervisors and managers having started as Field Techs.
Requirements
- Must be able to clearly and successfully communicate to customers internal and external. Listen effectively, present your idea, write clearly and work well solo or in a group setting.
- Have a valid driver’s license
- Must have 3-5 years of experience with HFC and/or fiber to the premise installation, maintenance, troubleshooting and repairs.
- Must also be competent in HFC and fiber optic theory, maintenance and trouble shooting.
- Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.
Responsibilities
- Installs, troubleshoots and repairs Internet, phone and digital video services including business and residential locations.
- Installs, troubleshoots, and repairs all wiring/cabling and hardware required to support home and commercial services. This may include fiber, coax and Ethernet cabling.
- Programs, configures and troubleshoots Shentel provided customer premise equipment to support video, phone and Internet services.
- Installs, maintains and replaces coaxial cables, fiber optic and copper lines entering or within the customer premises.
- Supports system maintenance by clearing complex plan conditions throughout the network.
- Installs in-line devices including coax amplifiers, line extenders, taps, splitters, power supplies and fiber optic multi-ports and splitters.
- Utilizes test and measurement equipment to validate performance of Internet, video, phone and Wi-Fi services.
- Observes all company safety procedures at all times.
- Will be expected to support on-call rotation and periodic weekend work may be required.
Benefits
- stability and benefits of a publicly traded company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
