Technician B - FT - 8128

GREASE MONKEY INTERNATIONAL•Prosper, TX
•Onsite

About The Position

Technician B requires average mechanical knowledge and performs most mechanical tasks assigned to them, including brakes, rotors, fluid exchanges, oil changes, transmission, differential, and cooling system maintenance, as well as repairing and replacing tires and additional services like wiper blades and air filters. This role involves communicating with customers to educate them on necessary preventive vehicle maintenance. Additional duties may include courtesy services and tire repair/replacement. Technicians are paid an hourly rate plus a commission percentage.

Requirements

  • Three (3) plus years related experience and/or training, or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine tickets, notes and other correspondence.
  • Ability to effectively present information and respond to questions from customers.
  • Valid Driver's License
  • State Emission Certification- if applicable in your state
  • State Vehicle Inspector Certification- if applicable in your state
  • Requires tools for this position that enable you to perform the majority of services that you are qualified to perform.
  • Must have a toolbox with tools on site.
  • Required to sign a contract with our uniform policy and procedure plan.
  • Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.
  • Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
  • Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
  • Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.
  • Ability to work in fluctuating and sometimes extreme weather temperatures.

Nice To Haves

  • Current ASE Certifications are a huge plus in this role.

Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
  • Works on more complex repairs and diagnostics than a Tech C, including electrical systems and minor engine work.
  • Can work independently on most tasks and may begin training Tech C.
  • Assists the Tech A with complex repairs and diagnosis.
  • Diagnoses vehicle problems based on customer complaints and inspection.
  • Examines assigned vehicles to determine if further safety or service work is required or recommended.
  • Partners with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended.
  • Road tests vehicles as needed.
  • Ensures that customers' cars are kept clean.
  • Notifies the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
  • Keeps the shop areas neat, clean and organized.
  • Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, including any SOP of company guidelines and rules.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Participates in organization-sponsored training programs.
  • Performs other tasks as assigned.
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