Technician Apprentice

Coffman International•Dothan, AL

1d•Onsite

About The Position

The Apprentice Technician’s main responsibility is to perform high-quality maintenance and repairs on International Motors and IC Bus products while learning the profession and developing necessary knowledge and skills. Customer satisfaction, timely delivery, and workplace safety are achieved by following defined processes, standards, and guidelines. The Apprentice Technician contributes to customer satisfaction, dealer profitability, and safety on the road.

Requirements

Communicate clearly and respectfully with various audiences, actively listening and promoting open dialogue to build understanding and alignment.
Deliver excellent service to both internal and external customers, maintaining clear communication and ensuring needs are met effectively.
Take proactive steps to address challenges and resolve issues without needing direction, demonstrating ownership and follow-through.
Plan and manage daily tasks efficiently by setting priorities, following structured processes, and using resources effectively to meet team and company goals.
Work collaboratively with colleagues, offering support and sharing knowledge to help achieve team and organizational goals.

Nice To Haves

High school education or equivalent
Vocational Commercial Vehicle Technician Education or equivalent, alternatively equivalent work experience
Applicable certifications related to industry, products, and/or safety.

Responsibilities

Gather all necessary information, tools, and parts before beginning service by reviewing the repair order, clocking in, securing required tools, and coordinating part delivery or pickup.
Carry out timely and safe maintenance or repairs by inspecting vehicles, performing needed work, managing deviations, returning unused parts, and ensuring the vehicle is restored to proper condition.
Maintain a clean workspace, return tools, and document all findings to keep team members informed.
Wrap up service jobs by clearly documenting all completed work in the repair order, clocking off the job, communicating any next steps to the team, and preparing for the next assignment to ensure smooth workflow and timely invoicing.
Stay current on International and IC Bus products and services to effectively perform diagnostics, maintenance, and repairs aligned with brand standards.
Demonstrate a solid understanding of repair methods, troubleshooting, tools, and technical documentation to perform maintenance and repairs on International Truck and IC Bus vehicles.
Apply safety and health policies to help create and maintain a safe, healthy, and sustainable work environment for all team members.
Utilize software programs and digital tools to efficiently perform job responsibilities and support workflow.