Technical Writing Intern

Trimble Inc.Lake Oswego, OR
$22 - $29

About The Position

Elevate Your Career as a Technical Writing Intern: Shape the Future of Construction Technology! Are you a creative storyteller ready to bridge the gap between complex technology and user success? Join our Information Experience team at Trimble Viewpoint to design and develop the next generation of integrated product learning solutions that empower the construction industry to build a better world. What Makes This Role Great: This isn't your average internship; you will be a key contributor in a major digital transformation, migrating high-impact content into a cutting-edge DITA/XML single-sourcing environment while collaborating directly with cross-functional engineering and product teams.

Requirements

  • Background in Technical Writing, English, Rhetoric, Journalism, or Education.
  • Proven ability to write high-quality, personable content for technical audiences.
  • Familiarity with Help authoring tools such as MadCap Flare, easyDITA, or Oxygen.
  • Strong understanding of information architecture and organizational design for documentation.
  • Resourceful, quick learner who thrives in a fast-paced, independent environment.

Nice To Haves

  • Experience with DITA/XML content authoring or video learning content development.
  • Knowledge of Agile software development and lean design principles.
  • Familiarity with accounting software or the construction industry.

Responsibilities

  • Develop user-centered learning content that simplifies complex digital goals for Trimble Viewpoint products.
  • Drive the migration of content into a next-generation structured DITA/XML content management system to create a unified Help experience.
  • Collaborate with Engineering, Product Management, and Marketing to design ideal customer learning journeys.
  • Create multi-media tutorials and personable documentation tailored to specific user personas.
  • Actively participate in Agile software development cycles to deliver innovative information architecture.

Benefits

  • Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
  • Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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