Technical Writer Senior - Technical Writer Principal
About The Position
The Compliance Technical Writer Senior is responsible for producing, editing, and maintaining high-quality, audit-ready NERC compliance documentation for the Enterprise NERC Reliability Assurance (ENRA) organization. The role works in a high-volume, deadline-driven environment, translating complex regulatory, technical, and operational inputs into clear, accurate, and consistent process documentation. The Senior Technical Writer collaborates with compliance specialists, subject matter experts, and leadership to document processes, procedures, and supporting materials that withstand regulatory scrutiny. The position also supports meeting facilitation, project coordination, and stakeholder engagement to ensure documentation is complete, accurate, and timely. The posting includes Senior and Principal grade levels; the listed minimum qualifications apply to the Senior level, while the Principal level requires increased education, skills, and experience.
Requirements
- Bachelor’s degree in Journalism, Technical Communication, English, or a related field; a four-year technology degree emphasizing technical communication; or equivalent related professional experience.
- 4–5 years of technical writing or documentation experience.
- Ability to translate moderate to complex technical and regulatory requirements into clear, concise language suitable for a broad audience.
- Ability to ensure documentation meets internal standards and external NERC reliability requirements.
Nice To Haves
- Ability to manage multiple documentation efforts simultaneously in a fast-paced environment.
- Experience with Visio and process mapping.
Responsibilities
- Prepare, edit, and maintain NERC compliance procedures, guidelines, policies, and process maps.
- Edit documents for spelling, grammar, clarity, consistency, content accuracy, readability, and compliance alignment.
- Develop documentation outlines, content structures, and revision plans independently or collaboratively.
- Translate moderate to complex technical and regulatory requirements into clear, concise language for technical and non-technical audiences.
- Ensure documentation aligns with internal standards and external NERC reliability requirements.
- Support the ENRA Compliance group in documenting and maintaining regulated processes and systems.
- Research, develop, and coordinate updates to procedures in response to regulatory changes, audit findings, or internal process improvements.
- Verify that documented processes reflect actual practices and system behavior.
- Assist in establishing and maintaining procedure revision guidelines, writing standards, and formatting conventions.
- Coordinate with cross-functional teams during procedure development and revision efforts.
- Coordinate documentation activities with internal departments and external organizations as needed.
- Promote adherence to corporate policies, standards, enabling characteristics, and ethics.
- Perform emerging or additional duties as assigned.
- Support meeting facilitation, project coordination, and stakeholder engagement to ensure documentation completeness, accuracy, and timeliness.
Benefits
- AEP offers a comprehensive benefits package intended to support and enhance employees’ overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
