Technical Writer (PA, MD and DE State)

BVA Bear's IT Solutions•Boiling Springs, PA

4d•Hybrid

About The Position

Bears IT Solutions is seeking Technical Writers for PA, MD area as well as DE area. This full-time hybrid role requires a minimum of two on-site days each week at locations in PA, MD, and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agency’s requirements.

Requirements

Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence).
Ability to prioritize documentation requests, estimate effort, and manage schedules.
Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar).
Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides.
Collaboration and coordination across SMEs, engineering, QA, product, and training teams.
Experience running quality reviews, scheduling content releases, and conducting retrospectives/post project reviews.

Nice To Haves

Certified Professional Technical Communicator (CPTC) or equivalent.
PMIACP® or Agile related training for teams using Agile/hybrid delivery.

Responsibilities

Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
Educate teams on documentation processes, online publishing procedures, and versioning best practices.
Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews.
Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.