BVA Bear's IT Solutions-posted about 6 hours ago
Full-time • Mid Level
Remote • South Middleton Township, PA

BVA Bears IT Solutions is seeking Technical Writers for PA, MD area as well as DE area. These positions are full-time, remote role with travel to other Government or Contractor facilities as required in PA, MD and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agency’s requirements.

  • Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
  • Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
  • Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
  • Educate teams on documentation processes, online publishing procedures, and versioning best practices.
  • Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews.
  • Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
  • Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.
  • Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
  • 3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
  • Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence).
  • Ability to prioritize documentation requests, estimate effort, and manage schedules.
  • Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar).
  • Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides.
  • Collaboration and coordination across SMEs, engineering, QA, product, and training teams.
  • Experience running quality reviews, scheduling content releases, and conducting retrospectives/post project reviews.
  • U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.
  • Certified Professional Technical Communicator (CPTC) or equivalent.
  • PMIACP® or Agile related training for teams using Agile/hybrid delivery.
  • Health insurance
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