Technical Writer (Remote)

Govcio LLC
4d$120,000 - $130,000Remote

About The Position

GovCIO is currently hiring for a Technical Writer & Visual Communications specialist to support the Digital Health Office, translating complex technical concepts into clear, compelling written and visual content. This role blends traditional technical writing with strategic communications, storytelling, and graphic design to support both internal and external audiences. The ideal candidate is a strong communicator who can partner with engineers, product managers, and leadership to create documentation, presentations, infographics, and other visual assets that improve understanding, adoption, and engagement.

Requirements

  • Bachelor's with 8+ years (or commensurate experience)
  • Clearance Required: Public Trust
  • Experience supporting technology, software, or IT programs
  • Familiarity with UX writing or content design principles
  • Experience in consulting, enterprise, or government environments
  • Ability to manage multiple projects with competing deadlines

Nice To Haves

  • Documentation tools (e.g., Confluence, SharePoint, Markdown, Word)
  • Design and presentation tools (e.g., PowerPoint, Adobe Creative Suite, Figma, Canva, Lucidchart, Miro)
  • Strong storytelling, layout, and visual hierarchy skills
  • Knowledge of accessibility and plain-language standards

Responsibilities

  • Writes, rewrites, and/or edits technical documents related to the software development lifecycle and supporting artifacts within our Confluence space to communicate clearly and effectively technical specifications and instructions to a wide range of audiences, including developers and product managers. Acquires subject knowledge by interviewing product developers, product managers and technical stakeholders. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
  • Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
  • Gathers information through research, statistical reports and interviews with technical staff.
  • Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
  • Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.
  • Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
  • Develop clear, concise communications for diverse audiences (technical, executive, and non-technical)
  • Support internal communications such as: Program updates Executive briefings Change management communications
  • Collaborate with stakeholders to shape messaging and narrative structure
  • Design and produce visual assets to support written content, including: Infographics Diagrams and process flows Slide decks and executive presentations One-pagers and fact sheets
  • Ensure visual consistency with brand and accessibility standards
  • Use graphics to simplify complex workflows, architectures, and data
  • Partner with subject matter experts to gather requirements and validate content
  • Apply editorial best practices, including version control and peer review
  • Continuously improve documentation based on feedback and user needs

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment
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