Technical Writer / Project Manager

Oracle•United States,

25d•$53,000 - $132,400

About The Position

We are seeking a consultant and project manager to lead electronic health record (EHR) integration projects and support existing interfaces. This role combines HL7 technical knowledge, project delivery, troubleshooting, and technical writing. The successful candidate can work with clinical staff, vendors, and technical teams to resolve issues and keep integration documentation accurate. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements

HL7 technical knowledge
Project delivery
Troubleshooting
Technical writing
Ability to work with clinical staff, vendors, and technical teams to resolve issues and keep integration documentation accurate.

Nice To Haves

Experience with interface engines and HL7 message types such as ADT, ORM, or ORU.
Familiarity with FHIR APIs and clinical terminology.
Experience with incident tracking, change management, and production support.

Responsibilities

Manage EHR interface projects from requirements gathering through testing, launch, and transition to ongoing support.
Document clinical workflows, interface requirements, data mappings, project decisions, risks, and timelines.
Analyze HL7 messages and troubleshoot interface failures, missing or incorrect data, routing issues, and workflow problems.
Investigate support requests, identify root causes, coordinate fixes with vendors and technical teams, and communicate resolution status to stakeholders.
Create and regularly update interface specifications, troubleshooting guides, support procedures, test plans, and other technical documentation.
Coordinate testing and validate that interfaces meet documented requirements after changes or fixes.
Monitor recurring issues and recommend improvements to interface reliability and support processes.