Technical Training Specialist, Risk Management

PURE InsuranceScottsdale, AZ
Hybrid

About The Position

The Technical Training Specialist, Risk Management, will play a critical role in educating and empowering employees to deliver an exceptional Risk Management experience. This role will help foster a learning culture through the design and delivery of effective training, tools, and job aids that drive core PURE360 consultation and business outcomes.

Requirements

  • 3–5 years of experience in Learning & Development or a related field
  • Strong instructional design skills with experience creating content across multiple formats
  • Comfort working from concept through execution
  • Excellent communication and facilitation skills
  • High attention to detail and a strong sense of ownership over quality
  • Curiosity and a drive to continuously improve your craft
  • Commitment to gain knowledge and skills required to be an effective partner to a technical function.
  • Ability to travel regularly for training events and with field staff as needed.
  • Organized approach to executing multiple projects simultaneously
  • Experience with authoring and design tools (Articulate 360, Camtasia, Vyond, Canva, Adobe tools, or similar)
  • Experience administering or supporting a Learning Management System (Workday Learning or similar)
  • Proficiency with Microsoft Office tools
  • Familiarity in writing, editing, and general work with AI tools (e.g. Copilot, ChatGPT, and/or Claude)

Responsibilities

  • Design comprehensive training programs, tools, job aids and additional supplemental documents (including but not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer-based training, job aids, etc).
  • Assist the Risk Management Specialists to develop techniques and tools to empower them to become more effective peer educators.
  • Collaborate with field leadership to support the development of new and existing employees through coaching, reinforcement, and accountability.
  • Design a progressive new hire training program that brings to life the pillars of Risk Management and teaches staff what it means to be a Risk Manager at PURE.
  • Ensure Risk Managers have the technical skills to successfully navigate our systems and processes.

Benefits

  • Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
  • Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
  • Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
  • A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
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