Technical Training Manager
About The Position
The Technical Training Manager designs, develops, and delivers specialized training programs to improve employee technical skills, proficiency, and operational performance. This position works with IT professionals to design and develop content to bridge specific knowledge gaps and keep NYU IT in line with industry standards. This position will design and deliver structured, high-quality training, best practices, and resources that enable IT professionals to be successful in their roles. This is accomplished through the knowledge of educational technology tools and systems, effective implementation of project management practices.
Requirements
- Bachelor's Degree in Education/Technology
- 5+ years ed-tech work experience with Bachelor's Degree
- 1+ years ed-tech work experience with Master's Degree
- Demonstrated project management experience.
- Demonstrated understanding of educational pedagogy, particularly in relation to online teaching and learning.
- Ability to analyze and solve problems with innovative, creative solutions.
Nice To Haves
- Master's Degree in Education/Technology
- 5+ years with technology-enhanced courses and programs
- Familiarity with User Experience design trends and best practices
- Familiarity with design thinking practices
- Experience with data analysis and data visualization tools.
- Experience working with Learning Management Systems and instructional modules/media.
- Experience with prototyping and designing product experiments.
- Experience with graphic design and communication design strongly preferred.
Responsibilities
- Designs, develops, and delivers specialized training programs to improve employee technical skills, proficiency, and operational performance.
- Works with IT professionals to design and develop content to bridge specific knowledge gaps and keep NYU IT in line with industry standards.
- Designs and delivers structured, high-quality training, best practices, and resources that enable IT professionals to be successful in their roles.
- Utilizes knowledge of educational technology tools and systems.
- Applies effective implementation of project management practices.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
