Technical Trainer

Canon U.S.A., Inc.•Itasca, IL

68d•Onsite

About The Position

Canon U.S.A., Inc. In Itasca, IL is seeking a Technical Trainer (Trainer, Technical). The Technical Trainer delivers training in his/her assigned region and works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns. Possess multi-function or display graphics technical expertise and provides training classes supporting internal and external customers. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Requirements

Bachelor's degree in a relevant field (Finance, Mathematics, Engineering, or MIS discipline) or equivalent experience required, plus 3 to 5 years of related experience
Strong analytical and communications skills and thorough knowledge of MS Office; functional knowledge of other analytical tools and report creation technologies preferred
Must be proficient in all Learning and Training technology and systems to ensure they can provide quality feedback to students and to the curriculum development team
Additionally must support other trainers in understanding and using the training technology

Responsibilities

Deliver training in his/her assigned region works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns
Possess hardware technical expertise and provides training classes supporting internal and external customers
Works with the Sr. Technical Trainer during the evolution process to ensure that he/she is delivering training program content consistently meeting the standards of the department
Provides coaching and constructive feedback to the his/her students to ensure the support professionals efficiently meet course requirements
Conducts dealer visits and discusses training needs and acquires feedback from dealers on current training programs and systems
Seeks out new areas of development, researches competitors programs and coordinates the information with other trainers and implements key initiatives to ensure Canon's image as an imaging technology and training leader is enhanced
Visit Key Dealers with or without the Education Support Services Specialist and assist in evaluating dealers training needs
Promote Educational Services training initiatives and programs ex. ATSP
Ensures accuracies of all training delivery programs in the regional training center
Possesses specialized knowledge or skills in a particular functional area
A developing professional, working towards full proficiency in the job role
Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters

Benefits

Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
medical
dental
vision
401(k) Savings Plan
discretionary profit sharing
discretionary success sharing
educational assistance
recognition programs
vacation