Technical Trainer

Careers at Crestron•Cypress, CA

1d•$62,500 - $89,000•Onsite

About The Position

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. A Technical Trainer delivers instructor-led and interactive online training to educate and empower customers to successfully design, deploy and use Crestron technology. The role must stay current on assigned Crestron technologies to build subject matter expertise and collaborate closely with peers to provide constructive feedback on course materials and support continuous improvement.

Requirements

Bachelor’s Degree in Computer Science, Electrical Engineering, or related field required
2–4 years’ experience in audio, video and informational design/integration, rental & staging, or related industry
1-3 years working with Crestron Systems
0-2 years Technical Training experience
Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment while remaining flexible and responsive to critical issues.
Excellent verbal and written communication, presentation, teaching, and interpersonal skills.
Ability to present technical information in an engaging and compelling manner
Ability to quickly learn and apply technical information
Passion for helping others learn and commitment to serving as a strong product advocate

Responsibilities

Deliver foundational technical training courses through Instructor-Led Training (ILT) and Interactive Online Training (IOLT) formats.
Prepare training rooms, online learning environments, and related resources prior to the start of each class.
Develop exam questions and grade student assessments to measure learning outcomes.
Collaborate with curriculum developers to ensure courses meet student learning needs.
Apply professional training techniques designed for adult learners to enhance course effectiveness.
Support Crestron seminars, trade shows, and Crestron Training Masters events.
Perform other duties and responsibilities as assigned.