Technical Trainer

Toyota Industries Corporation•Indianapolis, IN

19d

About The Position

The Technical Trainer helps Toyota Automated Logistics provide our clients with a competitive advantage by maximizing employee adoption, minimizing risk, and ensuring that our employees and end users have the knowledge required to effectively utilize Toyota Automated Logistics’ technologies and systems. The Technical Trainer will assist the Technical Training group in creating training materials, including presentations, user manuals and other related content. The primary training focus will be on Toyota Automated Logistics’ Exacta software with a secondary focus on mechanical systems like advanced technology and auxiliary equipment. Primary training topics may include safety, software, front end applications, operational processes and troubleshooting. Training will be provided for internal employees, customers and dealers.

Requirements

Must be eligible to work in the USA long term without sponsorship.
Bachelor’s degree in Business, Education, Computer Science, Communication, or related field.
Willing to travel up to 50%
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Critical thinking, excellent research abilities, and strong analytical skills with superb attention-to-detail.
Ability to learn and adapt quickly based on customer specific needs and system configurations.
Ability to read and interpret design specifications and process flows.
Strong interpersonal, written and verbal communication skills.
Excellent organizational and time-management abilities.
Ability to work independently and collaboratively in cross-functional teams.
Ability to manage confidential information.
Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

Nice To Haves

Preferred experience in Instruction Design and LMS (learning management software)
multilingual (Spanish or French)
eLearning content authoring experience
experience with video recording and editing software
mechanical aptitude
SQL proficiency

Responsibilities

Support the design, development, and delivery of Toyota Automated Logistics training programs.
Create training materials including presentations, user manuals, workflows, and quick guides for standard front-end applications and operational processes, ensuring that all materials meet Toyota Automated Logistics’ brand standards.
Assist with in-person and virtual training sessions, webinars and workshops for clients and internal employees.
Attend relevant training sessions and become certified in applicable technologies and/or programs.
Compile and ensure vendor training content matches Toyota Automated Logistics standards.
Create high quality, effective introductory level online learning courses.
Assist with internal new hire and customer training coordination.
Stay current on industry training methodologies and strategies.
Contribute to project teams, providing help outside of training scope when required.