Technical Trainer - Richmond, VA

Smurfit Westrock•Richmond, VA

1d•$55,875 - $93,125•Onsite

About The Position

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Requirements

1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 – 4 years’ experience in a manufacturing environment preferred
Knowledge of Learning Management Systems preferred
Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism
Growth and Results Oriented: Results oriented person that looks for constant ways to improve
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste

Responsibilities

Completes daily technical training on the floor to assist with the Certification of team members in their role
Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role
Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts
Influences others to be safety-minded
Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
Additional duties as assigned