Technical Trainer

Raymond Storage Concepts, Inc. • Blue Ash, OH

1d • $70,000 - $85,000

About The Position

Under the
guidance of the Training
Manager, the
Technical Trainer
is responsible
for
preparing and
conducting training
courses for internal and external
technicians. Courses will involve technical training
relating to
the
maintenance, repair, and
safe operation of
powered industrial forklifts and
other
equipment. This training will be conducted
both at customer sites and
Raymond
Storage Concepts (RSCI)
branch locations
and will occasionally involve
overnight stays.

Requirements

• Travel: Up to 30% travel during the first year, including occasional overnight stays. Travel is expected to decrease to approximately 10% in the second year.
• High school diploma or equivalent
• Strong knowledge in mechanical, electrical and hydraulic systems and general understanding of equipment operation required
• Ability to read and interpret electronic and hydraulic diagrams and schematics required
• Experience with training on and/or operating Powered Industrial Trucks (Forklift Classes I-VII, Aerial Work Platform, etc.)
• Proficiency with Microsoft Office programs (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent oral and written communication and presentation skills
• Must have ability to work independently and manage time/priorities effectively
• Must have strong organizational skills
• Must maintain a professional appearance and demeanor along with strong customer service skills

Nice To Haves

• Experience in a prior technical training role is helpful

Responsibilities

• Facilitate training programs under the Technician Development Program, such s as Technical Primer, Scheduled Maintenance, and Troubleshooting & Repair.
• Effectively conduct both classroom and hands-on training at various locations; training may include one-on-one, small and/or large group settings.
• Assist technicians in achieving technical competence and continuously develop their technical capabilities while diagnosing and correcting learning difficulties in a classroom setting.
• Partner with internal and external customers to develop strong relationships and ensure that training deliverables are met.
• Collaborate with other team members to plan and schedule training in accordance with goals and objectives to meet identified technical and/or safety training needs.
• Maintain applicable paperwork and documentation in a neat, organized and timely manner
• Schedule and conduct operator safety training based upon requests of RSCI customers and in cooperation with other RSCI team members.
• Deliver a combination of lecture, demonstration, group exercise, and assessment of instructional effectiveness of trainees in training their operators.
• Maintain records of all training in accordance with applicable OSHA requirements.
• Assist customer in developing training programs specific to the type of forklift being operated and to the working conditions/environment in their facilities.
• Conduct ongoing operator safety training and re-certifications as necessary for RSCI employees.
• Learn and promote the product and service offerings of RSCI.
• Perform other duties as assigned.

Benefits

• Competitive benefit package including medical, dental, vision, life & disability
• Company paid short-term disability insurance
• 401k retirement plan with company match
• Employee Discount Program
• Volunteer Time Off
• Paid Time Off
• Referral Bonus
• Fun, competitive & team-oriented company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees