Technical Trainer

Persistent Systems•New York, NY

1d•Onsite

About The Position

Persistent Systems LLC is seeking a Technical Trainer responsible for developing, conducting, and evaluating customer-focused hands-on technical training programs to join our team in New York City. In this dynamic role, you will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs. Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in Hudson Yards at the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.

Requirements

Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering or Military Communications
Experience conducting and evaluating customer-focused training in a classroom environment or experience speaking to groups of people
Understanding of networking and IP scheming
Must be willing and able to travel up to 25% of the time
Must have the ability to obtain and maintain a United States security clearance

Nice To Haves

Understanding of radio frequencies (RF) and wireless communications
Knowledge of mobile ad hoc networking (MANET)
Networking Certification (Networks+, Security+, CCNA etc.)
Experience with Wave Relay® products
Experience conducting training for both commercial and government customers
Active United States security clearance

Responsibilities

Delivering comprehensive training programs for customer-focused Wave Relay® courses
Developing training outlines, presentations, course handouts, and knowledge/skills tests
Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs, including online training content
Mentoring instructors to enhance customer-focused training programs
Ensuring all training programs and courses meet business needs and quality standards
Conducting needs assessments, anticipate future training needs, and plan accordingly
Directing and delivering classroom training alongside Field Application Engineers
Manage course enrollments and attendance