Technical Trainer

IberdrolaEast Hartford, CT
Onsite

About The Position

The Technical Trainer will oversee a program encompassing the development and delivery of training, enhancement of curriculum, collaboration with operational teams, management of Learning Management Systems (LMS), and scheduling. Additionally, they must effectively communicate complex technical concepts in a clear and engaging manner, assess the effectiveness of training sessions, and make necessary improvements. Collaboration with operations to ensure Subject Matter Experts (SME’s) are secured for training sessions requiring them. Meticulous management of the LMS ensures accurate tracking of progress and certifications. The role also involves scheduling training sessions to accommodate the needs of the organization and its employees, maintaining a balance between operational demands and educational development.

Requirements

  • 3+ years of experience in a relevant technical trade
  • Bachelor’s degree in engineering, instructional design, or other relevant area of study
  • Equivalent experience and education

Nice To Haves

  • Completed apprentice program or other relevant trade qualifications.
  • Experience in safety related regulations such as OSHA and any potential state mandated regulations.
  • Previous training experience

Responsibilities

  • Design, develop, and deliver technical training related to natural gas distribution and transmission systems, including operations, maintenance, construction, and emergency response
  • Create and maintain training materials such as lesson plans, presentations, assessments, hands‑on exercises, and simulations.
  • Deliver classroom, field‑based, virtual, and blended learning programs for employees and contractors.
  • Assess the effectiveness of training programs and make improvements based on feedback and results.
  • Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.
  • Stay current on industry codes, standards, technologies, and regulatory changes.
  • Serve as a subject matter expert (SME) for natural gas system operations, safety, and technical procedures.
  • Partner with operations, engineering, safety, and management teams to align training initiatives with business and operational needs.
  • Evaluate trainee performance, provide feedback, and offer assistance to enhance their technical competencies.
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