Technical Trainer

Boyd Group•Houston, TX

3d•$85,000 - $95,000

About The Position

At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets.

Requirements

At least 5- 7 years experience industry experience
At least 2 years experience delivering training is preferred.
Completed course of studies at a post-secondary school preferred; must have a high school diploma or GED.
Applicable industry certifications
Attends required continuing professional education.
Strong verbal and written communication skills.
High level of independently planning and organizing work with minimal supervision.
Ability to communicate, motivate and cooperate with all levels of staff
Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.
Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies.
Must be able to travel up to 30%-70% including some overnight travel.

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Delivers technical training, courses in the assigned area of responsibility.
Completes and retains all training documentation.
Follows all company policies with regard to expense control and expense documentation and properly maintains company assets, including trainer’s tools and the company
Visits repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogue
Provides coaching to technicians regarding the application of technical skills and building efficiencies in the repair process.
Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skills
Monitor and coach for full compliance on our QC processes.
Assesses the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment.
Provides documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired.
Assists in the development of technician trainees by working at a fixed training center and/or working with technician trainees
Develops and improves technical training clinics to teach repair skills.
Works with the other technical trainers to ensure that a consistent message is being delivered across the network of repair.
Keeps current on the latest advancements in repair processes and techniques
Performs program assessments, training, coaching

Benefits

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available