Technical Trainer

Canon Careers • Itasca, IL

6d • Onsite

About The Position

About the Role Canon U.S.A., Inc. In Itasca, IL is seeking a Technical Trainer (Trainer, Technical). The Technical Trainer delivers training in his/her assigned region and works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns. Possess multi-function or display graphics technical expertise and provides training classes supporting internal and external customers. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact - Deliver training in his/her assigned region works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns - Possess hardware technical expertise and provides training classes supporting internal and external customers - Works with the Sr. Technical Trainer during the evolution process to ensure that he/she is delivering training program content consistently meeting the standards of the department - Provides coaching and constructive feedback to the his/her students to ensure the support professionals efficiently meet course requirements - Conducts dealer visits and discusses training needs and acquires feedback from dealers on current training programs and systems - Seeks out new areas of development, researches competitors programs and coordinates the information with other trainers and implements key initiatives to ensure Canon's image as an imaging technology and training leader is enhanced - Visit Key Dealers with or without the Education Support Services Specialist and assist in evaluating dealers training needs - Promote Educational Services training initiatives and programs ex. ATSP - Ensures accuracies of all training delivery programs in the regional training center - Possesses specialized knowledge or skills in a particular functional area - A developing professional, working towards full proficiency in the job role - Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters - Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate

Requirements

• Bachelor's degree in a relevant field (Finance, Mathematics, Engineering, or MIS discipline) or equivalent experience required, plus 3 to 5 years of related experience
• Strong analytical and communications skills and thorough knowledge of MS Office; functional knowledge of other analytical tools and report creation technologies preferred
• Must be proficient in all Learning and Training technology and systems to ensure they can provide quality feedback to students and to the curriculum development team
• Additionally must support other trainers in understanding and using the training technology
• You must be legally authorized to work in the United States.
• All applicants must reside in the United States at the time of hire.

Responsibilities

• Deliver training in his/her assigned region works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns
• Possess hardware technical expertise and provides training classes supporting internal and external customers
• Works with the Sr. Technical Trainer during the evolution process to ensure that he/she is delivering training program content consistently meeting the standards of the department
• Provides coaching and constructive feedback to the his/her students to ensure the support professionals efficiently meet course requirements
• Conducts dealer visits and discusses training needs and acquires feedback from dealers on current training programs and systems
• Seeks out new areas of development, researches competitors programs and coordinates the information with other trainers and implements key initiatives to ensure Canon's image as an imaging technology and training leader is enhanced
• Visit Key Dealers with or without the Education Support Services Specialist and assist in evaluating dealers training needs
• Promote Educational Services training initiatives and programs ex. ATSP
• Ensures accuracies of all training delivery programs in the regional training center

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees