Technical Trainer

Concept Plus, LLC•Ogden, UT

35d•Onsite

About The Position

Concept Plus is seeking a Technical Trainer to support live end-user training. This role assists other Trainers in delivering instructor-led training in classroom settings and provides individual and small-group support to ensure participant comprehension. The Technical Trainer plays a key role in supporting training logistics, reinforcing learner understanding, and building toward greater facilitation capability over time.

Requirements

U.S. citizenship
Bachelor’s degree from an accredited institution
Minimum 1 year of instructor-led training experience in in-person and/or virtual settings
Experience providing over-the-shoulder support or small group instruction
Strong facilitation and communication skills
Ability to travel between ALC locations as required (approximately 25%)
Active Public Trust clearance or ability to obtain and maintain one

Nice To Haves

Experience supporting DoD, Air Force, or depot-level training programs
Familiarity with supply chain, logistics, or enterprise systems
Exposure to Oracle-based or ERP-enabled training environments
Experience training adult learners in operational or production-driven settings

Responsibilities

Assist and deliver training during live, in-person training sessions across assigned functional areas
Provide one-on-one and small group support to participants who need additional explanation or clarification
Help manage classroom logistics including attendance documentation, material distribution, and room setup
Support pre-class preparation by reviewing materials, job aids, and system scenarios
Confirm access and environment readiness in coordination with the Training Lead
Participate in internal dry runs and readiness reviews
Apply pre-class checklists to ensure classroom and materials are ready prior to delivery
Flag and escalate any access or readiness issues to the Training Lead prior to go-live
Receive structured coaching from team members during live delivery
Apply real-time feedback to improve facilitation approach and instructional quality
Support the Training Lead in maintaining classroom pacing and engagement
Observe Training Lead delivery techniques and apply lessons to own facilitation development
Document learner attendance and issues accurately during each session
Provide backup instructor support at the assigned ALC as needed
Coordinate with Training Coordinators and PMO on schedules, attendance, and reporting
Participate in train-the-trainer sessions to develop facilitation skills
Support program improvement by flagging recurring learner questions or content gaps
Maintain communication with the Training Lead on daily task status
Adhere to contract requirements and training standards
Ensure accurate attendance tracking and issue documentation
Maintain clearance, site access, and travel readiness