Technical Trainer - Robotics

Johnson & Johnson • Santa Clara, CA

6d • $73,000 - $117,300 • Onsite

About The Position

Johnson & Johnson's Family of Companies is recruiting for a Technical Trainer, Robotics Solutions within our Robotics & Digital Solutions organization. The location for this position is Santa Clara, CA. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH®), Surgical Robotics (OTTAVA™), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara), Cincinnati, and Seattle. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. We are searching for the best talent for Robotics Technical Trainers based in Santa Clara, CA. Overview: Our ideal candidate is a recent graduate in Instructional Design, Applied AI, Immersive Realty, Education, Electrical, Computer, Software, Systems, or Robotics Engineering that is passionate about teaching and robotics and eager to grow in a healthcare-focused, innovative environment The Technical Trainer will play a pivotal role in implementing and delivering training to operate, troubleshoot, and maintain the incredibly complex Johnson & Johnson OTTAVA Robotic System within the R&D organization. This is a role that lies at the intersection of hardware, software, robotics, and technical training. This individual will have the opportunity to train and observe engineers, key opinion leaders interacting with the OTTAVA System. They will provide individual contributions and organizational management of the team's responsibilities. This team will operate the system during training labs, troubleshoot and resolve known issues, document novel issues that arise during system use, perform SW installation, and provide feedback to R&D. Applicants should have experience working with complex electromechanical systems but need not have a technical background in robotics. This is a phenomenal opportunity for someone with an interest in medical robotics to gain deep technical and industry knowledge, while providing a critical service to the OTTAVA program.

Requirements

• Minimum of B.S. degree in instructional Design, Applied AI, Immersive Realty, Education, Electrical, Computer, Software, Systems, or Robotics Engineering or other applicable degree.
• Fundamental understanding across software, controls, robotics, mechanical, and electrical engineering.
• Depth in one or more of the above subject areas, with ability to quickly come up to speed in new technical areas.
• Experience partitioning and decomposing sophisticated engineering problems into solvable problems.
• Understanding of engineering concepts such as system architecture, implementation, testing, and maintenance.
• Knowledge and experience using SOLIDWORKS Simulation.
• Excellent self-starter with a can-do demeanor.
• Outstanding communication skills with the ability to explain technical terms using simple language.
• Electromechanical Systems
• Electromechanical Troubleshooting
• Robotic Systems

Nice To Haves

• Hands-on experience with electromechanical or robotic systems.
• Experience in creating and developing augmented reality (AR) and virtual reality (VR) content.
• Experience in developing technical course content using web-based learning platforms, modern training techniques and tools.
• Knowledge of instructional design to implement and complete full training cycles (assess needs, plan, develop, coordinate, monitor and evaluate).
• Knowledge of Project management and collaboration tools (JIRA, Confluence, Agile tools, MS Office, SharePoint, etc.).
• Understand and apply GDP principles.
• Medical device, healthcare, and/or robotics experience.
• Leverage strong analytical, organizational, communication, and problem-solving skills to evaluate trainee experience levels, identify and address training gaps, develop logically sequenced training materials, and deliver effective training programs that enhance overall learning outcomes.
• Ability to collaborate on training content within a cross-functional array of service, mechanical, electrical, system, and software engineers.

Responsibilities

• Design content & train the team in implementing the framework and processes to operate, troubleshoot, and maintain the systems.
• Technical training expert for setting up, operating, maintaining, and debugging the system.
• Assess training needs and certification requirements.
• Document issues that arise in training labs, and resolve by working across hardware, electrical, and software teams.
• Develop training content on troubleshooting and repair issues that commonly arise on the system.
• Work with engineers to stay up to date on software and hardware updates
• Work with mechanical or electrical engineers to train the team on hardware components.
• Maintain the configuration and records of all systems used for training.
• Manage and maintain service training facilities, equipment, and supplies.
• Host train-the-trainer sessions with internal subject matter experts.

Benefits

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year
• The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees