At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Global Training Manager. The work model for the role is: Hybrid, Richmond, VA. In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commission, service, and maintain Critical Power systems professionally and safely. Your focus will be the HiPerGuard MV UPS, UPS, STS, PDU, PCS and Battery Systems. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings. You will be mainly accountable for: Preparing and delivering training courses in classroom or on-site and following up on post-training day activities. Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material. Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles. Facilitating in course administration through making arrangements and answering inquiries and proposals for training courses.
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Job Type
Full-time
Career Level
Mid Level