Technical Trainer - M&R (Job Family)

NiSource

About The Position

The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed. Essential Functions Technical Trainer 2: Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning Independently provides learning activities for more complex courses to improve student knowledge Oversees training of tech trainer 1 Implements/trains learning initiatives that provide practical in field experience for employees Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions Partners with operations management to identify training needs and delivers programs to ensure compliance Identifies needs and participates with Gas Standard reviews within operations Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches Technical Trainer 3 (Includes Technical Trainer 2 duties plus): Leads learning events that build student knowledge and skill with a primary focus on gas activities Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning Implements/trains learning initiatives that provide practical in field experience for employees Leads a Training governance program Subject matter expert for curriculum development Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Requirements

3+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training programs.
1-3 years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training & evaluation programs
4-6 years of experience in gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective technical training & evaluation programs
Previous experience as a facilitator for various size groups
Excellent communications, presentation, interpersonal skills
Knowledge of PC applications/skills
Knowledge of maintenance and operating procedures and processes used in the programs assigned
Working knowledge of PC applications/skills (Workday, LMS, Onboard, WMS, MDTs, etc.)
Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned
Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)
Travel up to 30%
DL NUMBER - Driver License, Valid and in State
Valid Driver's License Upon Hire
Authorized to work in the United States without requiring sponsorship

Nice To Haves

Bachelor's Degree
other technical related certifications or equivalent field experience

Responsibilities

Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities
Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Independently provides learning activities for more complex courses to improve student knowledge
Oversees training of tech trainer 1
Implements/trains learning initiatives that provide practical in field experience for employees
Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions
Partners with operations management to identify training needs and delivers programs to ensure compliance
Identifies needs and participates with Gas Standard reviews within operations
Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches
Leads learning events that build student knowledge and skill with a primary focus on gas activities
Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Leads a Training governance program
Subject matter expert for curriculum development
Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge