Technical Trainer Instructor - Senior

Cummins • Austin, TX

9d • Onsite

About The Position

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in McDonough-Atlanta, GA. In this role, you will make an impact by forecasting training demand and developing targeted training plans that align with evolving business needs and service priorities. You will deliver high-quality technical training and hands-on support to technicians and service personnel on products, policies, systems, and tools. You will build and maintain deep technical expertise through train-the-trainer sessions and continuous learning. You will keep training materials current, accurate, and aligned with new products, processes, and technologies. You will evaluate training effectiveness using participant feedback and field performance data to drive measurable improvements. You will support and actively participate in continuous improvement initiatives to enhance training quality and service capability. You will maintain accurate technical training records and report service capability metrics to support workforce planning and compliance. You will customize and adapt technical training programs and presentations to meet regional, audience-specific, and operational requirements.

Requirements

• Act with urgency and energy to take ownership of training initiatives and address evolving business needs.
• Communicate clearly and confidently across multiple formats, adapting delivery to different learner styles and experience levels.
• Drive measurable training outcomes by consistently translating learning objectives into on-the-job performance improvements.
• Inspire learners by clearly connecting training content to the broader vision, strategy, and purpose of the organization.
• Ensure accountability by setting clear expectations for learning outcomes and holding yourself and participants responsible for results.
• Build trust with learners and stakeholders through credibility, transparency, and consistent follow-through.
• Navigate organizational policies, systems, and stakeholder dynamics effectively to deliver training at the right time and scale.
• Plan and prioritize training activities to align with business goals, operational demands, and workforce readiness.
• Continuously invest in self-development to strengthen technical expertise, instructional skills, and facilitation effectiveness.
• Demonstrate situational adaptability by adjusting training approach, pace, and style in real time to maximize learner engagement and retention.
• College, university or equivalent technical experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Intermediate level of relevant work experience required, including experience in service.
• Minimum of 5 years of experience on Cummins Engines
• Must have knowledge of Microsoft Office Software
• Must be self-disciplined

Responsibilities

• Forecast training demand and develop targeted training plans that align with evolving business needs and service priorities.
• Deliver high-quality technical training and hands-on support to technicians and service personnel on products, policies, systems, and tools.
• Build and maintain deep technical expertise through train-the-trainer sessions and continuous learning.
• Keep training materials current, accurate, and aligned with new products, processes, and technologies.
• Evaluate training effectiveness using participant feedback and field performance data to drive measurable improvements.
• Support and actively participate in continuous improvement initiatives to enhance training quality and service capability.
• Maintain accurate technical training records and report service capability metrics to support workforce planning and compliance.
• Customize and adapt technical training programs and presentations to meet regional, audience-specific, and operational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree