Technical Trainer I

KHS USA INC•Waukesha, WI

About The Position

The Technical Trainer conducts training on assigned equipment for the KHS North America division, providing the trainee with the education to meet their needs and exceed their expectations. The Technical Trainer has a broad array of knowledge and the ability to master more complex KHS equipment and systems and be able to pass that knowledge to his students. The Technical Trainer assists with planning and coordination of training projects.

Requirements

Clear verbal communication and confidence to speak in front of groups.
Didactical attitude that demonstrates knowledge on adult learning principles.
Skilled in creating and developing training resources to support internal and external customers.
Subject matter expertise on one or more KHS machine groups.
Strong mechanical knowledge, and proficiency with Programmable Logic Controllers (PLC) and electronical devices being used in KHS machines.
Bachelor’s degree in Electrical, Electronics or Industrial Engineering or a related field
At least six years’ of combined service and formal training experience, five of those years in KHS
Knowledge and experience with Kisters machinery or quivalent combination of education and experience.
Travel up to 50%
Valid drivers license and passport.

Responsibilities

The TT conducts training for customers, KHS employees and international customers on operation, maintenance and electrical aspects of designated KHS equipment.
Trains, mentors and supports KHS Field Service Technicians by defining training plans, and working side-by-side on some specific jobs.
Supports training material development and assists in the design of training documents, training programs for internal and external customers, and lesson plans.
Supports training sales through proactive communication with customers.
Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
Completes concise, accurate, professional and timely Training Reports, Expense Reports and other support documentation for customer visits and service activities.
Provides management with timely verbal and/written reports on training projects.
Follows all KHS administration, workplace, and safety policies, procedures and practices; maintains professional image.
Wears appropriate uniform; maintains a professional appearance, demonstrates professional conduct and attitudes that positively promotes KHS business activities to all internal and external customers.