Technical Trainer - Cargo (Bilingual)

Smiths Group • Edgewood, MD

3d • Hybrid

About The Position

Smiths Detection is seeking a Technical Trainer - Cargo (Bilingual) to deliver operator and technical training to internal staff, service partners, and customers in the Ports and Borders market. This role involves reviewing and improving training materials using Instructional Systems Design (ISD) methodologies, consulting with Subject Matter Experts (SMEs) and stakeholders to ensure content is current, and adhering to company best practices in Health, Safety, Environment (HSE), security, U.S. export control, and SSA government guidelines. The position requires significant travel, potentially up to 90% at peak times, and involves delivering training through various methods including presentations, hands-on activities, and virtual sessions. The trainer will also explain and demonstrate safety best practices, prepare for local safety protocols at customer sites, and perform Training Needs Analysis (TNA). Collaboration with Instructional Designers and participation in program reviews are also key aspects of this dynamic role.

Requirements

• High school diploma minimum.
• 3-5 years of training experience, ideally within industry and/or government (military / first responders / automation / aerospace / healthcare / government contractor / etc.).
• High degree of mechanical, electrical, and/or electronic understanding.
• Excellent verbal and written communication towards a multitude of groups/people.
• Strong sense of ownership in safety best practices, assigned tasks, and building of relationships.
• Ability to serve as safety ambassador to both internal and external customers.
• Strong ability to interpret equipment circuit diagrams, technical manuals, and field service bulletins.
• Manual handling of hand tools, power tools, test equipment, and components.
• Ability to lift items weighing up to 50 lbs. unassisted.
• Ability to use hands to finger, handle, or feel; reach with hands and arms; climb, balance or stoop, kneel, crouch or crawl.
• Demonstrate proper physical techniques of repairs, etc.
• Comfortable with Microsoft 365 suite (PowerPoint, Word, Excel, MS Teams).
• Verbal and written fluency in Spanish is required.

Nice To Haves

• A college degree is acceptable but not required.
• An active certification from an accredited training certification institute, such as ATD, ACCET, or Langevin is preferred.
• Ability to complete fall protection training, or have an active certificate of completion.
• French or Portuguese is beneficial.

Responsibilities

• Deliver operator and technical training at customer sites.
• Travel may reach 90% at peak times after completion of internal training certification.
• Deliver training using PowerPoint presentations, soft copy job aids, hands-on activities, and end of course assessments.
• Monitor survey questions from audiences to update processes and materials.
• Deliver training to virtual audiences using presentations and breakout rooms when travel restrictions are in place.
• Explain and demonstrate best practices regarding safety, including administrative controls, engineering controls, and Personal Protective Equipment (PPE).
• Review and prepare for local safety protocols at visiting sites, which may include areas with high commercial and POV traffic.
• Explain and demonstrate tasks of a wide range of complexity to students of varying knowledge and ability.
• Perform Training Needs Analysis (TNA) to ensure proper alignment of customer needs against training curriculum.
• Collaborate with Instructional Designers to create new training material and revise existing material, with input from SMEs, Field Service, and Voice of Customer.
• Participate in program reviews, technical interchange meetings, and design reviews; explain application of ISD to complex technical concepts to a broad audience.
• Other duties as required by the business.

Benefits

• Excellent training and opportunities for career growth across the business, both locally and globally.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Flexibility to choose from a wide range of benefits to suit your lifestyle.
• Support from a health and wellbeing, financial and lifestyle perspective.
• Competitive Business Profit Plan.
• Competitive benefits package.
• Comprehensive benefits package includes medical, dental & vision insurance.
• 401(k) with company match.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED