Technical Systems Manager

City of San AntonioSan Antonio, TX
5dOnsite

About The Position

Under general direction, manages, coordinates, and oversees activities related to the design, development, and maintenance support for specialized equipment, software, or databases. Exercises direct supervision over assigned staff. Applications must be submitted online at the City of San Antonio's website at: https://www.sanantonio.gov/hr/CareerCenter/

Requirements

  • Bachelor's Degree from an accredited college or university
  • Four (4) years of experience in database management, system support, or a relevant technical field
  • One (1) year of supervisory or lead experience

Responsibilities

  • Directs, manages, and oversees end user support with complex specialized equipment and software.
  • Manages the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
  • Works with leadership to design, create, and implement departmental databases.
  • Identifies departmental technical needs and requirements, and implements necessary changes and improvements.
  • Works with department leadership to develop and implement requirements and objectives in building project objectives and program plans.
  • Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
  • Prepares, reviews, and presents written reports, summaries, and presentations on program.
  • Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
  • Performs related duties and fulfills responsibilities as required.
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