Technical Systems Analyst II

City of Gainesville•Gainesville, FL

2d•$61,069 - $98,682

About The Position

This is advanced professional and technical work analyzing, designing, implementing and maintaining departmental automated/computerized systems. Positions allocated to this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its advanced technical and operational skills.

Requirements

Graduation from an accredited four-year college or university with major course work in data communications, computer sciences, computer programming, information science, networks, or system engineering, and three years of related experience, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Thorough knowledge of advanced problem-solving techniques.
Thorough knowledge of systems administration and performance management.
Knowledge of computer networks.
Knowledge of web-based design and programming
Knowledge of database design.
Ability to communicate effectively, both orally and in writing.
Ability to work effectively in a team-oriented environment
Ability to interface systems accurately and independently.
Ability to work effectively with coworkers and the general public.
Ability to work under limited supervision
Applicants assigned to Police or Fire must have no conviction of a felony or a misdemeanor involving moral character, perjury, or making false statements; nor after July 1, 1981, have pled guilty or nolo contendre to, or have been found guilty of any such crimes.
Applicant’s current lifestyle and recent history must be free of illicit or illegal drug use.

Responsibilities

Analyzes, designs, identifies, prioritizes, and resolves reported problems, including data, account administration, email, desktop, and application issues.
Evaluates hardware/software needs and training/documentation.
Designs, implements, and administers automated/computerized systems, such as SCADA, Outage Management, EMS, Geographic Information Systems, computer-aided dispatch systems, and work management and tracking systems.
Performs needs assessments at the departmental level.
Produces data, information, and reports.
Corrects program errors or makes modifications to departmental automated/computerized systems by revising coded instructions or altering the sequence of operations.
Communicates with vendors to evaluate new hardware and software solutions, and to discuss existing problems and issues.
Performs in-house technical training for users.
Develops and writes computer programs for the input and retrieval of specific documents, data, and information.
Installs and maintains hardware systems specific to the assigned department.
Configures departmental software applications and servers to ensure high availability.
Design user interfaces, applying graphic and creative artistic skills
Attends work on a continuous and regular basis.
May require on-call responsibilities.
May require after-hours and weekend responsibilities.
Performs other related duties as assigned.