Technical Systems Administrator III - Cameo & DOORS

Sierra Space • Louisville, CO

6d

About The Position

The Technical Systems Administrator III is responsible for the administration, configuration, maintenance, and support of Model-Based Systems Engineering (MBSE) and Requirements Management platforms, including Cameo and IBM DOORS. This role serves as the technical owner for application health, security, performance, upgrades, user support, and future integration with adjacent engineering and enterprise systems. In this role, you will oversee and contribute to the configuration, upgrade, and long-term operation of software while directing the operation and maintenance of software architecture and environments to support the IT needs of the business. The Technical Systems Administrator III works closely with Systems Engineering, Digital Engineering, IT Infrastructure, Cybersecurity, PLM, and Software Development teams to ensure reliable operation of mission-critical engineering applications supporting product development programs. A key responsibility will be to continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction. You will identify areas for improvement, develop improvement plans, and lead their implementation. Additionally, you will support collaboration with external vendors and service providers to define contracted services and ensure they meet the agreed-upon requirements of the business. Maintaining documentation of system configurations, procedures, and troubleshooting steps will also be essential. You will provide technical support and training to end-users as needed and stay updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective.

Requirements

• Bachelor's degree in a related field (or equivalent work experience in lieu of degree or Masters +3 yrs experience).
• Typically 5+ years of related experience.
• Experience as a technical administrator for Cameo, and IBM DOORs Applications
• Deep understanding of IT systems, software configuration, CI/CD, engineering, and/or business processes.
• Proficiency in software environments and upgrades.

Nice To Haves

• Preferred Certifications: IBM Certified Specialist – Rational DOORS, IBM engineering requirements management DOORs Practitioner/ Foundation, Cameo OMG-Certified Systems Modeling Professional
• Experience with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform).
• Proficiency in automation tools and scripting languages (e.g., Ansible, Python, PowerShell).
• Understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience with continuous integration and continuous deployment (CI/CD) pipelines and tools (e.g., Jenkins, GitLab CI).
• Knowledge of network architecture and protocols.
• Experience with database management systems (e.g., MySQL, PostgreSQL).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana).
• Understanding of cybersecurity best practices and protocols.
• Experience with version control systems (e.g., Git).
• Proficiency in virtualization technologies (e.g., VMware).

Responsibilities

• Administration, configuration, maintenance, and support of Model-Based Systems Engineering (MBSE) and Requirements Management platforms, including Cameo and IBM DOORS.
• Serve as the technical owner for application health, security, performance, upgrades, user support, and future integration with adjacent engineering and enterprise systems.
• Oversee and contribute to the configuration, upgrade, and long-term operation of software.
• Direct the operation and maintenance of software architecture and environments to support the IT needs of the business.
• Work closely with Systems Engineering, Digital Engineering, IT Infrastructure, Cybersecurity, PLM, and Software Development teams to ensure reliable operation of mission-critical engineering applications supporting product development programs.
• Continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction.
• Identify areas for improvement, develop improvement plans, and lead their implementation.
• Support collaboration with external vendors and service providers to define contracted services and ensure they meet the agreed-upon requirements of the business.
• Maintain documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support and training to end-users as needed.
• Stay updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective.

Benefits

• medical, dental, and vision plans
• 401(k) with 150% match up to 6%
• life insurance
• 3 weeks paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior