VAR Technical Support (part-time)

Sportec Solutions AG•Arlington, TX
•Onsite

About The Position

This role involves providing technical support for VAR (Video Assistant Referee), MSR (Match Support Replay), and SAOT (Semi-Automated Offside Technology) systems during live soccer matches. The responsibilities include preparing systems before matches, monitoring performance during live games, offering real-time technical assistance to operators and officials, verifying broadcast signals, diagnosing and resolving technical issues under pressure, documenting match operations, conducting post-match reviews, and participating in technology testing. The role requires collaboration with various teams to ensure seamless match operations.

Requirements

  • Experience with technical support, broadcast operations, or live sports technology preferred.
  • Strong knowledge of soccer rules and match events.
  • Ability to diagnose and resolve technical issues quickly and accurately.
  • Comfortable working in high-pressure, real-time environments.
  • Availability for match schedules, including evenings, weekends, holidays, and occasional travel.
  • Ability to maintain accurate logs and follow standardized procedures.
  • Reliable high-speed internet and ability to work on-site in the centralized operations center.

Responsibilities

  • Set up, configure, and verify all VAR, MSR, and SAOT system components prior to each match to ensure full operational readiness.
  • Monitor system performance during live matches, including video feeds, network stability, and replay system functionality.
  • Provide real-time technical support to replay operators and match officials, escalating issues when necessary.
  • Confirm the integrity of all incoming and outgoing broadcast signals and troubleshoot disruptions quickly.
  • Identify, analyze, and resolve hardware, software, or connectivity issues under time pressure.
  • Complete match logs, incident reports, and system performance summaries following Sportec’s operational standards.
  • Conduct system shutdown procedures, review technical performance, and report any anomalies or risks.
  • Participate in testing new VAR features, workflows, and system updates to support continuous improvement.
  • Work closely with replay operators, broadcast partners, and internal technical staff to ensure seamless match operations.
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