Technical Support Specialist
Community Behavioral Health.•Philadelphia, PA
•$0 - $50,000•Onsite
About The Position
The Technical Support Specialist is responsible for supporting end users with repairing and maintaining PC and peripheral devices and for troubleshooting basic network-related issues.
Requirements
- Associate’s degree in Computer Technology, preferred.
- A+ certification; Net+ certification preferred
- Strong interpersonal, communication and customer service skills
- Able to multi-task
- Strong problem-solving skills
Responsibilities
- Assist in the deployment of new equipment. Set up and test equipment.
- Assist with troubleshooting and repair of technical problems experienced by end users.
- Triage calls from support desk. Enter data into tracking document.
- Transfer and move equipment for personnel moves.
Benefits
- Family Planning, Fertility, Adoption Benefits
- 403B Retirement Plan
- PTO Days/Sick Days
- Wellness Program
- Employee Assistance Program
- Health, Dental, Vision Insurance
- Medical, Prescription Drug Insurance
- Tuition Reimbursement
- Commuter Benefits
- Flexible Spending
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
